|
Q. |
Can I buy direct from the
manufacturer instead of through a distributor? |
| A. |
Yes, but it will create inconveniences
for you. The only cost difference between purchasing direct or through
a distributor is freight. A distributor incurs less freight per
trailer by purchasing full loads as opposed to one trailer. In
addition, distributors carry inventory and have standing orders in
production; this decreases your wait time.
|
|
Q. |
What are my limits to
custom requests? |
| A. |
Custom requests must be legal and safe.
Load-Master manufactures based on Missouri laws and regulations. We
make every effort to educate ourselves on the requirements of other states
but ultimately it is the customer's responsibility to insure the options
they request are legal at their location.
|
|
Q. |
What colors are
available? |
| A. |
Load-Master uses a high-gloss,
high-impact industrial enamel in black, red, JD green, Cat yellow, charcoal
gray, forest green and dark blue. White is available at an additional charge and is
not warranted. Other shades may be available, ask your distributor
when placing your order.
|
|
Q. |
Can I
purchase used tires and/or wheels? |
| A. |
No. In the state of
Missouri, it is illegal for a manufacturer to provide used tires and wheels.
The customers may provide their own tires and wheels; otherwise we sell only
new.
|
|
Q. |
How long will
it take to receive my trailer? |
| A. |
Customer orders take
approximately 4 to 6 weeks depending on the time of year. Most
distributors carry inventory that is ready for immediate pick up.
|
|
Q. |
What if I
need service or repairs? |
| A. |
All Load-Master trailers
carry a one-year warranty and are covered under product liability insurance.
(See our Warranty page for details.) Our
distributors are capable of servicing and/or repairing your trailer.
Trailers are required to be returned to the plant for major repairs.
|
|
Q. |
Can I become
a Load-Master dealer/distributor? |
| A, |
Absolutely! New
dealers/distributors are always welcomed. If you are an active
licensed dealer in your home state, feel free to
contact our office for
additional information. We require low minimum inventories and
territories are based on population and sales potential. |
